Privacy Policy

Conditions of Use

If you visit and/or shop at imaginationmillwork.com, you accept these conditions of use. Please read them carefully. While Imagination Millwork does recognize your ISP (internet service provider) we cannot identify you as an individual. If you make an on-line purchase we do collect information (such as sales statistics and traffic patterns) to help improve your shopping experience. We keep all information confidential.

Information We Collect

We may collect information (including name, address, telephone number, email address, transaction information) when you:

Make a purchase with us online or by telephone.
Save your information with us online.
Participate in a contest, sweepstakes, promotion, or survey.
Are referred to us through a marketing promotion.
Visit our website (see Cookies below).

How We Use Information Collected at this Site

Imaginationmillwork.com, Inc. may use your personal information to:

Process, track and fulfill your order.
Contact you about the status of your order.
Inform you of and administer promotions, contests or sweepstakes.
Learn about your shopping preferences and improve your shopping experience.
Help us address problems with and improve our website and merchandise.
Analyze trends.
Protect the security and integrity of our website.
Contact you for other business reasons, if necessary.
You always have the right to "opt out" of receiving communications from us. (See Communications Options below.)

Information We Share

We may share your personal information in the following ways:

We contract with other companies to provide certain services, such as shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only that information needed in order for them to render the services we requested and they are not entitled to use it for their own marketing or any other purpose.
On rare occasion, we may disclose information upon law enforcement's request, in response to a court order, or when required by law. We may also share information to assist in fraud investigation and protection or as necessary to protect our rights and interests.
In the event of a sale or merger of Imaginationmillwork.com, Inc. or any of its affiliated companies, information we have collected as described in this policy may be among the transferred business assets.

Legal Disclosure of Information Collected

Imaginationmillwork.com, Inc. contracts other companies to deliver packages, and services related to the design, maintenance and improvement of this Site and our database and related systems. These companies have access to your information. Regardless of whether you have provided us with consent, we will share your information with those companies that perform certain functions on our behalf under contract to us, and as may be necessary to comply with applicable laws, police investigations, or in legal proceedings where disclosure of such information is relevant and permitted by law.

Copyright

All content included on Imaginationmillwork.com, such as text, graphics, logos, icons, and images, are the property of Imaginationmillwork.com and are protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Imaginationmillwork.com and protected by U.S. and international copyright laws.

License and Site Access

Imaginationmillwork.com grants you a limited license to access and make personal use of this site and not to download, except for page caching, or modification, or any portion of it, except with express written consent of Imaginationmillwork.com. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Imaginationmillwork.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information including images, text, or page layouts without express written consent. You may not use any Meta tags or any other “hidden text” utilizing Imaginationmillwork.com's name or trademarks without the express written consent. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Imaginationmillwork.com so long as the link does not portray Imaginationmillwork.com or our products in a false, misleading, derogatory, or otherwise offensive matter.

Applicable Law

By visiting Imaginationmillwork.com, you agree that the laws of the state of Maryland, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Imaginationmillwork.com or its affiliates.

Disputes

Disputes relating to your visit to Imaginationmillwork.com or to products you purchase through Imaginationmillwork.com should be submitted to sales@imaginationmillwork.com.

Privacy Policy of Linked Websites

Our website may contain links to websites owned by third parties. These links are provided as a convenience to you. Each website has its own privacy practices, as described in that site's privacy policy. Those practices may be different than the practices described herein, and we urge you to read each website's privacy policy carefully before you use or submit information to that site. Additionally, to the extent that you follow a link to a website operated by an independent third party, please be aware that we exercise no authority or control over that third party, and cannot and are not responsible for any information that you may submit at that site.

Cookies

Our website uses "cookies" which are small data files stored on your computer when you visit a website. Cookies may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. For instance, cookies allow us to remember what's in your shopping cart, recognize you when you return to our site, track your orders, and monitor and maintain information about your visits to our website. You may set your browser not to accept cookies or to notify you when you receive cookies, giving you the opportunity to decide whether to accept cookies. If you do not accept cookies however, you will not be able to access your account information or make purchases on our website

Communication Options

If you do not wish to be contacted via email, direct mail or telephone, please let us know your preferences by contacting customer service. (See Contact Us below) So that we may identify you correctly, please provide your exact name and postal or email address. You may also unsubscribe from our email using the link provided in each email. If you ask us to remove you from promotional lists, we will maintain your name on a "do not contact" list to ensure that we continue to honor your requests. It may take up to 10 days to process your email request and, due to the fact that mailings are planned long in advance, 6 to 8 weeks to process your postal mail request. When you purchase online, we will continue to confirm your order and shipment status via email and, if questions arise concerning your order, we may contact you via email, postal address or telephone. If you change your mind about your choices, you may start receiving promotional communications from us again by signing up when you visit our websites, when you enter a contest, sweepstakes or survey, or by contacting customer service.

Security

We use a variety of technologies and processes for protection of our customer data. We use encryption technology whenever transmitting sensitive data such as credit and debit card information. Please note however that absolute security can never be guaranteed. Although we will use all reasonable efforts to safeguard the confidentiality of any Personal Information collected, we will not be liable for disclosure of Personal Information obtained due to errors in transmission or the unauthorized acts of third parties.

Minor’s Privacy

Imagination Millwork, Inc.’s site is not intended for use by anyone under the age of 18 and we do not knowingly collect personal information from anyone under this age. The minor’s parent or guardian should contact us if we inadvertently collect information so that we may delete it immediately (See Contact Us below).

Policy Changes

We reserve the right to change or update this policy at any time by posting the date of revision. We encourage you to review our privacy policy periodically.

Contact Us: If you have any questions or concerns or need additional information about this Privacy Policy or our use of your Personal Information, please contact us via e-mail at sales@imaginationmillwork.com or via US Postal mail at Imagination Millwork, Inc. 5257 Buckeystown Pike, #347, Frederick, Maryland 21704.

Copyright

License and Site Access

Applicable Law

Disputes

Disputes relating to your visit to Imaginationmillwork.com or to products you purchase through Imaginationmillwork.com should be submitted to sales@imaginationmillwork.com

Electronic Communications

When you visit Imaginationmillwork.com or send e-mails to us, you are communicating with us electronically. By doing so you are consenting to receive communications from us electronically. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Imagination Millwork, Inc. • 5257 Buckeystown Pike, #347 • Frederick, Maryland 21704 • phone: 301.874.1160